FAQ

Below you'll find answers to the questions we get asked the most at KTC.tv. If you have a question that we haven't answered, please reach out to the KTC.tv team at executive@kidstherapyclub.com.au.

Q: How much does it cost?

A: KTC.tv is $35/month or $378/year, which works out to be as little as $7.30/week on the annual plan. 

Q: How do I create a KTC.tv account?

A: It's very simple to create an account. Click here to choose your subscription plan. Enter your account details then use PayPal or a credit card to complete your registration. You can now start watching KTC.tv. 

Q: What if I'm having trouble signing up for an account?

A: Our KTC.tv team are here to assist with any troubleshooting, account, payment or subscription enquiries. Please reach out to the KTC.tv team directly at executive@kidstherapyclub.com.au

Q: I've forgotten my password, how do I change it?

A: Choose the "forgot my password" option on the sign-in page and follow the steps to reset your password.

Q: Can I make multiple KTC.tv accounts?

A: Yes, however making multiple accounts will incur the same subscription fee per account at either $35.00/month or $378.00/year. 

Q: How do I cancel my KTC.tv subscription?

A: To cancel your KTC.tv membership, you will need to be signed in to your account and go to the billing section by clicking here. Choose the option "change plan" under the active plan heading. Here you will have the option to cancel your membership. Your membership will stay active until the end of the month, and you can reactivate at any time.

Q: What is included with my membership?

A: KTC.tv is a fantastic, fun-filled, interactive therapy channel with a vast collection of speech, occupational therapy and mental health-driven therapy videos to practice what your child needs to master at your fingertips, anywhere and at any time. There are 6 new KTC.tv clips released every week which are designed to assist children and the entire family in having access to therapy practice 24/7. Our occupational, Speech & Language and Psychology Therapists target a variety of therapy activities to assist your child with their therapy goals. KTC.tv is not designed to replace your therapist, it is a platform through which you can assist your child in the practice required to maximise their potential in each session. KTC.tv can also be utilised by children who have no access to therapists. KTC.tv is also designed to equip special needs education facilities, mainstream schools, and pre-schools with therapy activities to assist children with their skill-building and learning experience throughout their learning day. KTC.tv episodes are designed to be as engaging and fun as possible and most can be followed with or without a family members assistance. KTC.tv believes that every child should have access to Therapy Services, and this is a platform through which you can access Support and Therapy Services for your child, anywhere, anytime. There are also a series of super helpful downloadable resources to accompany the segments which maximise the effectiveness of the episodes and gives the entire family handy tools.

Q: What types of therapy are there?

A: KTC.tv covers a multitude of essential categories, the current category list is as follows:

· Fine Motor Skills

· Gross Motor Skills

· Bilateral Integration

· Sensory Play

· Food Play

· Self-Regulation

· Family Games

· Self-Care

· Mindfulness

· Executive Functioning

· Social Skills

· Trampoline

· Handwriting

· Brain Breaks

· Language

· Articulation

· Literacy

· Dance

· Platform Swing

· Core Strength

· Sensory Seeking

Q: What do I need to get started?

A: To get started with KTC.tv and find out more simply click the link here. All you need is access to a device or computer and you are on your way to kick your therapy goals and maximise your child’s potential.

Q: How do I use NDIS funding to purchase a KTC.tv subscription?

A: You should be able to use your NDIS funding to access KTC.tv. Here is a list of NDIS Codes that you should be able to use. If you would like to use your funding, you will need to subscribe and claim the payment from your Plan Manager (if Plan Managed) or NDIS Portal (if you are Self-Managed). Please indicate at the checkout what code you would like to use, and we will send an NDIS invoice.

Q: What if I have an NDIS code that is not listed that I want to use?

A: If you have a code you wish to use that is not listed or any queries, please do not hesitate to contact us on executive@kidstherapyclub.com.au or 1300 933 009.

Q: Can I watch any KTC.tv clips for free before purchasing a subscription?

A: We have 4 clips available for you to watch for free before purchasing a monthly or annual subscription. These clips can be found at the top of our browse page. Click the blue watch now button to get started. 

Q: Do you offer 1:1 therapy or group program therapy?

A: Yes we do. We have 4 clubs in Queensland, head to our website www.kidstherapyclub.com.au to find out more about our 1:1 therapy and group therapy programs that we offer.